This is a polymer mug-won't break or chip, and is lighter than ceramic. The crisp white surface produces vibrant images that are easy to clean and dishwasher safe. DO NOT microwave. They are non toxic and BPA free. Perfect for a child or a boat or any place ceramic isn't a good idea.
Click on the thumbnail and select the image that fits your child the best and convo us the name you want. We will send back a proof for your approval. Once you have approved the design we will proceed to print. Most of the time we can ship in 1-3 days. Once we have shipped we will send a tracking # to you. We are not responsible for the length of delivery time by usps.
The graphics is designed and sold at etsy.com/jwillustrations
We accept paypal, mastercard and visa
All items must be paid for before we start custom making your item. Once we have begun a custom personalized product there is no cancellation.
We ship USPS unless the order is very heavy such as multiple rocks going to one address, then UPS or FedEx would be better. When we ship we try to send you the tracking #, We try to ship within 3-5 business days after your final approval for custom work. We are not responsible for USPS delivery. if you order 1 mask i will ship usps standard mail no tracking number. 2 or more i will ship first class with tracking
But please contact me if you have any problems with your order.
There are no refunds. If we make a mistake on your order we will replace that item to you at no cost. We are not responsible if you provide us with the wrong spelling and/or date or other wrong information. Custom orders we do send proofs for customers to review and approve design and spellings. We make every effort to send you the item just as you wanted.
If you order multiple items of the same item, contact us for a discount price. Ex. 20 family reunion shirts would receive a discount.